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What is Behaviour Support?
Under the NDIS, Specialist Behaviour Intervention Support is an intensive support intended to address significantly harmful or persistent behaviours of concern, in a way that reduces and eliminates the need for the use of restrictive practices. The service has a principal aim of improving quality of life and ensuring that behaviours of concern and regulated restrictive practices are not a barrier for someone in reaching their goals or enjoying a good quality of life. At Step 2, we offer three main service types: our Full Service, a Brief Assessment and Recommendations Service, and a Consultation Service. More details on each of these service offerings can be found below in our FAQ section. |
The 3 key aims of Behaviour Support are:
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Frequently Asked Questions
WHY CHOOSE STEP 2 ALLIED HEALTH?
At Step 2 Allied Health, our Behaviour Support Service stands out due to our comprehensive approach to care. Here is why our service is the right choice:
Multidisciplinary Expertise
With a diverse and multidisciplinary team of professionals, we encourage a collaborative care approach. Each member of our team can support and consult with one another, ensuring that all aspects of care are considered, leading to well-rounded and effective support plans.
Supportive Team Culture
We believe that a supportive work environment for our team translates directly into high-quality care for our clients. By maintaining a positive and empathetic workplace, we enhance our team's ability to deliver exceptional support.
Commitment to Neurodiversity and Trauma-Informed Practices
Our practices are firmly rooted in neurodiversity affirming and trauma-informed principles, ensuring that every interaction is respectful, sensitive, and tailored to individual needs. This approach guarantees that all care is provided with the utmost understanding and respect for each individuals background and experiences.
Ongoing Professional Development
Step 2 Allied Health is dedicated to continual learning and development. Our practitioners regularly update their skills and knowledge to stay at the forefront of behavioural support practice, ensuring our clients benefit from the most current and effective support.
Enhanced Clinical Supervision
Our team regularly engage in clinical supervision, tapping into the collective expertise of our multidisciplinary team. This ongoing professional support enhances the quality and effectiveness of our personalised care plans.
Client Centred Support Plans
We understand that everyone is unique. That's why our support plans are specifically tailored to reflect each person's strengths, challenges, and personal goals. This bespoke approach ensures care that is as individual as the clients we support.
Emphasis on Independence
Our ultimate goal is to provide the necessary support to foster independence, allowing our clients to thrive on their own terms. We focus on empowering individuals until our support is no longer required.
Genuine Care
At Step 2 Allied Health, our commitment to care is deep and authentic. We strive to understand and meet the needs of each person, ensuring a compassionate and effective support journey.
Outcome-Focused Services
Our services are driven by the actual outcomes and desires that matter most to our clients. We prioritise real results that enhance the lives of those we support.
Inclusive Planning
We recognise the rights of individuals to participate actively in their own support planning. This includes integrating the invaluable roles of carers, providing them with the necessary support and training to aid in their loved ones' care.
Philosophy of Capability
Our approach is grounded in the belief that "people do well if they can". By providing the right support and opportunities, we help individuals thrive and achieve their fullest potential.
Understanding Behaviours of Concern
We view behaviours of concern not as problems to be merely managed, but as signals of underlying issues. Our team focuses on understanding and resolving these underlying challenges to assist individuals achieve lasting change.
Social Model of Disability
Our methods are informed by the Social Model of Disability, which advocates that disability arises from the interaction between people with impairments and societal barriers. This perspective shapes our strategies and interventions, focusing on creating an enabling environment.
Rights-Based Approach
Every aspect of our service delivery is underpinned by a strong commitment to upholding the rights and dignity of those we support. We ensure that all individuals are treated with the respect and dignity they deserve.
Dual Focus on Risk Reduction and Quality of Life
While we work to mitigate risks, our primary focus is on enhancing the quality of life for our clients and their support networks. We strive for an optimal balance that ensures safety while promoting a fulfilling life.
Multidisciplinary Expertise
With a diverse and multidisciplinary team of professionals, we encourage a collaborative care approach. Each member of our team can support and consult with one another, ensuring that all aspects of care are considered, leading to well-rounded and effective support plans.
Supportive Team Culture
We believe that a supportive work environment for our team translates directly into high-quality care for our clients. By maintaining a positive and empathetic workplace, we enhance our team's ability to deliver exceptional support.
Commitment to Neurodiversity and Trauma-Informed Practices
Our practices are firmly rooted in neurodiversity affirming and trauma-informed principles, ensuring that every interaction is respectful, sensitive, and tailored to individual needs. This approach guarantees that all care is provided with the utmost understanding and respect for each individuals background and experiences.
Ongoing Professional Development
Step 2 Allied Health is dedicated to continual learning and development. Our practitioners regularly update their skills and knowledge to stay at the forefront of behavioural support practice, ensuring our clients benefit from the most current and effective support.
Enhanced Clinical Supervision
Our team regularly engage in clinical supervision, tapping into the collective expertise of our multidisciplinary team. This ongoing professional support enhances the quality and effectiveness of our personalised care plans.
Client Centred Support Plans
We understand that everyone is unique. That's why our support plans are specifically tailored to reflect each person's strengths, challenges, and personal goals. This bespoke approach ensures care that is as individual as the clients we support.
Emphasis on Independence
Our ultimate goal is to provide the necessary support to foster independence, allowing our clients to thrive on their own terms. We focus on empowering individuals until our support is no longer required.
Genuine Care
At Step 2 Allied Health, our commitment to care is deep and authentic. We strive to understand and meet the needs of each person, ensuring a compassionate and effective support journey.
Outcome-Focused Services
Our services are driven by the actual outcomes and desires that matter most to our clients. We prioritise real results that enhance the lives of those we support.
Inclusive Planning
We recognise the rights of individuals to participate actively in their own support planning. This includes integrating the invaluable roles of carers, providing them with the necessary support and training to aid in their loved ones' care.
Philosophy of Capability
Our approach is grounded in the belief that "people do well if they can". By providing the right support and opportunities, we help individuals thrive and achieve their fullest potential.
Understanding Behaviours of Concern
We view behaviours of concern not as problems to be merely managed, but as signals of underlying issues. Our team focuses on understanding and resolving these underlying challenges to assist individuals achieve lasting change.
Social Model of Disability
Our methods are informed by the Social Model of Disability, which advocates that disability arises from the interaction between people with impairments and societal barriers. This perspective shapes our strategies and interventions, focusing on creating an enabling environment.
Rights-Based Approach
Every aspect of our service delivery is underpinned by a strong commitment to upholding the rights and dignity of those we support. We ensure that all individuals are treated with the respect and dignity they deserve.
Dual Focus on Risk Reduction and Quality of Life
While we work to mitigate risks, our primary focus is on enhancing the quality of life for our clients and their support networks. We strive for an optimal balance that ensures safety while promoting a fulfilling life.
services offered
We offer three main service types:
Brief Assessment and Recommendations Service
This is a time-limited service aimed at providing:
Sometimes, plans have fixed budgets (stated) or name specific supports to be accessed, which can limit the flexibility to use other services such as this one. If you are unsure, you can call us first, before making the full referral.
Please note that engaging us for this service does not oblige you/the participant to use Step 2 Allied Health for Specialist Behaviour Support or any other services we provide, if you/the family prefers another provider.
Consultation Service
This includes a one-off consultation aimed at addressing immediate queries or concerns regarding behaviours of concern or restrictive practices.
Sometimes, plans have fixed budgets (stated) or name specific supports to be accessed, which can limit the flexibility to use other services such as this one. If you are unsure, you can call us first, before making the full referral.
Please note that engaging us for this service does not obligate you the participant to use Step 2 Allied Health for Specialist Behaviour Support or any other services we provide, if you or your family prefer another provider.
Full Service
Depending on the allocated hours, our full service includes:
Brief Assessment and Recommendations Service
This is a time-limited service aimed at providing:
- A report summarising behaviours of concern
- An overview of restrictive practices if present
- Funding recommendations for Specialist Behaviour Support and other supports
- Interim advice, strategies and practice recommendations
- Other recommendations
Sometimes, plans have fixed budgets (stated) or name specific supports to be accessed, which can limit the flexibility to use other services such as this one. If you are unsure, you can call us first, before making the full referral.
Please note that engaging us for this service does not oblige you/the participant to use Step 2 Allied Health for Specialist Behaviour Support or any other services we provide, if you/the family prefers another provider.
Consultation Service
This includes a one-off consultation aimed at addressing immediate queries or concerns regarding behaviours of concern or restrictive practices.
- This service is designed for individuals, care teams, or stakeholders seeking professional input on specific issues without the need (or funding) for ongoing support.
- A consultation with a registered Behaviour Support Practitioner (endorsed as at least Proficient per the Positive Behaviour Support Capability Framework)
- A brief report summarising the key points discussed and including practical recommendations, which may include suggestions for further investigation, service recommendations and/or practical strategies to address the presenting concerns.
- The participant does not already have an allocation of Specialist Behaviour Support funding in their NDIS Plan, and;
- The participant does not already have an assigned Behaviour Support Practitioner (external).
Sometimes, plans have fixed budgets (stated) or name specific supports to be accessed, which can limit the flexibility to use other services such as this one. If you are unsure, you can call us first, before making the full referral.
Please note that engaging us for this service does not obligate you the participant to use Step 2 Allied Health for Specialist Behaviour Support or any other services we provide, if you or your family prefer another provider.
Full Service
Depending on the allocated hours, our full service includes:
- Initial Behaviour Assessment
- Interim Behaviour Support Plan within 30 days
- Comprehensive Assessment and Report
- Comprehensive Behaviour Support Plan within 6 months
- Ongoing review, monitoring, and evaluation
- Training, Education, and Support for staff, carers, and others
- Specialist consultation
- Direct engagement and skill-building with the participant when appropriate
HOW IS BEHAVIOUR SUPPORT DIFFERENT FROM THERAPY?
Specialist Behaviour Support (Behaviour Support) differs from therapeutic supports in both purpose and scope. Behaviour Support focuses on understanding and addressing the underlying factors that contribute to behaviours of concern and on supporting the people and environments around the person, rather than exclusively delivering ongoing therapy in the typical sense; that is, directly working with the person to build specific skills, process experiences, or support emotional wellbeing.
Behaviour Support may include some direct work with the person - such as helping them develop or practice strategies to manage or prevent challenging situations - but this is not always necessary. If the person is not ready or comfortable engaging directly, practitioners can still provide meaningful support by working with family, carers, schools, and other professionals. The practitioner remains open to engaging directly with the person when it suits their readiness, preferences, and communication style.
The Behaviour Support process generally involves:
The person's voice remains central throughout the process. Step 2 practitioners use tools such as the Spectrum of Participation: Deciding How Involved I Want To Be In My Behaviour Support Planning (https://therightdirectionpbs.com/resources/spectrum-of-participation) to guide conversations about the level of involvement each person wants in their planning. It is common for this level of participation to fluctuate over time, and practitioners adapt their approach accordingly.
We are here to support you and ensure that our services meet your needs. If you have any questions or require further information, please do not hesitate to contact us.
Behaviour Support may include some direct work with the person - such as helping them develop or practice strategies to manage or prevent challenging situations - but this is not always necessary. If the person is not ready or comfortable engaging directly, practitioners can still provide meaningful support by working with family, carers, schools, and other professionals. The practitioner remains open to engaging directly with the person when it suits their readiness, preferences, and communication style.
The Behaviour Support process generally involves:
- Assessment of underlying factors influencing behaviour (including interviews and observations with people close to the person)
- Development of Behaviour Support Plans outlining proactive and reactive strategies for others to use
- Coaching and training for parents, carers, and support workers
- Monitoring and reviewing the effectiveness of strategies over time
- Identifying, monitoring, and fading out the use of Restrictive Practices, where safe to do so, in consultation with the person and their supporters
The person's voice remains central throughout the process. Step 2 practitioners use tools such as the Spectrum of Participation: Deciding How Involved I Want To Be In My Behaviour Support Planning (https://therightdirectionpbs.com/resources/spectrum-of-participation) to guide conversations about the level of involvement each person wants in their planning. It is common for this level of participation to fluctuate over time, and practitioners adapt their approach accordingly.
We are here to support you and ensure that our services meet your needs. If you have any questions or require further information, please do not hesitate to contact us.
